Customer Reviews for Handrail Picket #3 Fits 3 or 4 Steps Matte Black

Order arrived very promptly and easy to assemble and install. Unfortunately no masonary drill bit supplied with this kit so had to go out to source the correct size, otherwise would have been 5 stars.

Looks great, easy to install and sturdy

easy to install, a hammer drill is a must have if installing in concrete

I like everything about this rail except the included concrete anchors. After putting it up with all 8 included anchors, it just wasn't that sturdy. Went to Home Depot, dropped a $20 on lag shields and screws and it is rock solid. The picture has the included (used) anchors and the far superior lag shields.

Sturdiness and attractive

Everything seems fine but the paint. If you lay it on anything while you are drilling the holes, make sure it's laying on a soft surface because it scratches very easily.I paid over $300 for this one. Now I see them for under $200. Not happy about that.

Handrail is nice, but do yourself a favor and buy better concrete anchors,paint the anchors, to prevent rust staining, neverseize the anchor bolt threads.

Looks great very strong and great to get up the stairs now very very happy

Would like to had better instructions,anchor bolts very cheap, Had no idea what drill size to use. no drill, Had to buy new anchor bolts.

UPDATE: After writing my initial review - the company reached out and offered a replacement or full refund. I must say that I am very impressed with their responsiveness and eagerness to make the situation right. I would not hesitate to purchase from them again - given how they stand behind their products.Original review: During install the main post sheared at the base plate connection. I have tried to fix it with jb-weld though I definitely question the durability. It does not feel like it will last more than a couple years.